First Ark

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Gas Engineer

Category/Department: Vivark

Ref number: 1558

Rate of pay: £30,769

Hours per week: 40

Closing date: 22/11/2019

Additional information: Recruiting for 1 x perm post

  • To carry out all types of gas work both internally and externally, including new installations, repairs, maintenance, fault finding, commissioning and remedial works in order to complete projects to the customer’s satisfaction

     

  • To undertake pre-measuring as necessary in order to ascertain the nature of any work and facilitate its completion

 

  • Use any communication or IT equipment to facilitate the job role. E.g. receiving instructions, completing works orders, general communications and ordering materials.

 

  • To liaise as necessary with all trades operatives to ensure the implementation and completion of repairs and maintenance works on a first time fix basis

     

  • To make effective use of materials and ensure that any unused materials are returned to the stores.

     

  • Use all necessary tools plant and equipment associated with the post and duties undertake

     

  • Ensure that our Customers are at the heart of everything we do.
  • To read, understand and demonstrate a commitment to the Group’s Employee Charter.
  • To understand and mitigate the Group’s existing and future risks.
  • Expected to ensure compliance with all legal obligations concerning the protection of data concerning employees, customers and third parties.

 

  • To take responsibility for your own health and safety and that of your colleagues in accordance with the Health and Safety at Work Act (1974), whilst following the Group’s Health and Safety policies and procedures at all times.

 

  • To work in a variety of locations including premises not directly under the control of the Group

     

  • Some flexibility over working hours is necessary to meet the requirements of the job.

  • Income Target met

  • Completion of agreed numbers of jobs/service visits per day

  • Met Key Performance Indicators for Business

  • Met customer satisfaction levels for business

 

Essential

Desirable

Method of Assessment (see list below)

Education and Qualifications

Craft City & Guilds or NVQ level 3

 

Gas Safe Registered ACS, CCN1, WAT1, HTR1, CKR1, CEN1

 

DAH1, MET1

X

 

X

 

X

 

A,I

 

A,I

 

A.I

 

 

 

 

Experience

 

 

 

 

Significant demonstrable experience in gas maintenance position in a responsive repairs and or/building maintenance or similar organisation.

 

Experience of working in a multi-skilled environment in domestic, commercial and public building settings.

 

Completion of a gas related apprenticeship

 

Experience of effectively adhering to Health and Safety legislation, practices and procedures.

 

Experience of supporting and directing trade apprentices and work experience students operating on site.

 

Experience in operating effectively within customer care procedures.

 

Experience in Social Housing

X

 

X

 

 

X

 

 

 

 

X

 

X

 

 

 

X

 

 

 

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

X

A.I

 

A,I

 

A,I

 

 

 

 

 

A,I

 

A,I

 

 

 

A,I

 

 

 

A,I

 

A,I

 

 

 

 

Skills, knowledge and ability

Knowledge and understanding of building construction, including transport, plant and equipment requirements

 

Knowledge of PDA or other electronic IT recording systems and relevant software systems used within Maintenance Contracts

 

Must be able to communicate effectively on a one to one basis

 

Be well organised to meet deadlines and service requirements.

 

Be able to trace, diagnose and rectify faults

 

Be able to set up and use appropriate access equipment, including ladders and tower scaffolding.

 

Be able to work with minimal direction and use own initiative.

 

Be able to work as part of a team as well as autonomously.

 

Willingness to work flexibly including working outside of normal hours

X

 

 

 

 

 

X

 

 

 

 

X

 

X

 

 

X

 

 

X

 

 

 

X

 

 

X

 

 

X

 

 

A,I

 

 

 

 

 

A,I

 

 

 

 

A,I

 

A,I

 

 

A,I

 

 

A,I

 

 

 

A,I

 

 

A,I

 

 

A,I

 

 

 

 

 

 

 

 

 

Personal characteristics

Have a positive approach to customer care and be able to establish and maintain good customer/client relationships.

 

Be able to liaise effectively with customers, external contractors, other teams, colleagues and the general public

 

Committed to Equality & Diversity

X

 

 

 

X

 

 

 

X

 

A,I

 

 

 

A,I

 

 

 

 

 

 

Other

Able to travel independently to site

 

Possess a full driving licence

 

Willingness to work flexibly including working outside of normal hours and in all areas of the business.

X

 

 

 

 

X

 

X

 

 

 

 

 

 

AF = Application form

I = Interview

T = Testing